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- Responsibilities of secretaries (PDF, 127KB)
- Know and pace yourself: personal style and time allocation (PDF, 200KB)
- Know the boss: working with and supporting the minister (PDF, 103KB)
- Know the real boss: support to the Prime Minister and the whole of government (PDF, 211KB)
- The lion’s den: respecting and working with the Parliament (PDF, 174KB)
- It’s lonely at the top: management of the agency (PDF, 249KB)
- The art of persuasion: management of the portfolio (PDF, 137KB)
- Juggling the players: working with external stakeholders (PDF, 631KB)
- Fourth estate or fifth column? Working with the media (PDF, 149KB)
- Dead poet society duties: promoting APS values and contributing to APS capability (PDF, 721KB)
- Secretaries’ personal development, support and performance assessment (PDF, 153KB)
- Inside or outside the tent: the role of the Public Service Commissioner (PDF, 422KB)
- Some conclusions (PDF, 111KB)