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Part I. The reform challenge
- Delivering policy reform: making it happen, making it stick (PDF, 168KB) Evert A. Lindquist and John Wanna
- ‘Don’t waste the crisis’: the agenda for public-policy reforms in a turbulent world (PDF, 381KB) Aart de Geus
- Making reforms sustainable: lessons from the American policy reform experience (PDF, 251KB) Eric M. Patashnik
Part II. National reform initiatives
- How to design and deliver reform that makes a real difference:what recent history has taught us as a nation (PDF, 208KB) Paul Kelly
- The ‘new responsibility model’ for New Zealand public-sector CEOs (PDF, 265KB) The Hon. Bill English
- A portent of things to come: lessons from a reforming minister (PDF, 264KB) The Hon. Lindsay Tanner
- The agenda for achieving a world-class public sector: making reforms that matter in the face of challenges (PDF, 424KB) Stephen Sedgwick
- Collaborative reform: lessons from the COAG Reform Council, 2008–2010 (PDF, 290KB) Mary Ann O’Loughlin
- Entrenching ‘Rogernomics’ in New Zealand: political and academic perspectives (PDF, 329KB) Jonathan Boston and Sir Roger Douglas
- Institutional renewal and reform: the challenge of the Commonwealth of Nations (PDF, 410KB) The Hon. Michael Kirby
Part III. Tackling and anchoring reform initiatives
- Tackling cartels: lessons for making and entrenching reform (PDF, 310KB) William E. Kovacic
- The overhaul of Australian immigration practices, 2005–2010 (PDF, 488KB) Andrew Metcalfe
- Getting integrity reforms adopted internationally (PDF, 824KB) Jeremy Pope
- Sustaining water reform in Australia (PDF, 571KB) Ken Matthews
- Up in smoke: combating tobacco through legislative reform (PDF, 803KB) Rob Moodie
- Improving road safety: perspectives from Victoria’s Transport Accident Commission (PDF, 371KB) Janet Dore
- Epilogue: rules for reformers (PDF, 558KB) Paul ‘t Hart